This may be hard to troubleshoot because I can't take his phone with me and he normally has me come out when he isn't there. He also said his and his wife's iPhone will not connect automatically and that they need to manually connect it. (side note.while there today, I plan on flashing the devices and giving the rest of them common names)Īlso, he said that when I connected the new additional mesh devices last week, it hasn't been 100% perfect. If you notice, it showed the LivingRoom mesh is connected wirelessly but I know for a fact it is connected to a wired connection. The two areas in question are 'Small LivingRoom' and Bedroom. So, before heading out there today, I took at look at the config on the website. I thought it was working but got a text from him last night saying he cannot connect his phones to the WiFI. I came out last week and connected two additional mesh devices to spread out the signal on his side of the complex. The person who used to do it came in February 15th and converted the entire place over to a Ubiquiti UniFi Network before the official hand-off. The owner of our company has turned over IT duties of his large, spread-out home to me.
